Terms of service.

1. About these terms

These Terms of Service ("Terms") form a binding agreement between VenduSys SAS ("VenduSys", "we", "us") and you, the entity or individual accessing or using the Services. By creating an account, signing an order form, or otherwise using the Services, you accept these Terms.

If you are accepting on behalf of an organization, you confirm you have authority to bind that organization, and "you" refers to that organization throughout.

2. What we provide

The Services include the VenduSys platform (VenduStack, VenduPlace, VenduSite), associated APIs, dashboards, documentation, and the integrations we maintain. The exact scope of what you are entitled to is set out in your order form or subscription plan.

We continuously improve the Services. Features may be added, modified or deprecated. We will give reasonable notice for material changes, and a 90-day deprecation window for any change that breaks a documented public interface.

3. Your account

You are responsible for safeguarding credentials and for all activity that occurs under your account. Notify us immediately at security@vendusys.com of any unauthorized use. You must use multi-factor authentication where we make it available.

4. Acceptable use

You agree not to use the Services to:

• Violate applicable law, regulation or third-party rights.
• Process payment-card data outside the partner integrations we provide.
• Send spam, run phishing operations or interfere with the Services.
• Reverse-engineer the Services except as permitted by law.
• Resell or sublicense the Services without a written agreement.

5. Your data

You own your Customer Data. We process it only to provide the Services and as instructed by you in these Terms, your order form and the Data Processing Addendum. We do not sell Customer Data, and we do not use it to train general-purpose models.

6. Fees and payment

Fees are set out in your order form or on our pricing page. Unless otherwise stated:

• Subscription fees are invoiced in advance, monthly or annually as agreed.
• Overage fees are invoiced in arrears at published rates.
• Payment is due within 30 days of invoice (net-30).
• Late fees accrue at 1.5% per month or the legal maximum, whichever is lower.

Taxes are exclusive and added to invoices where applicable.

7. Term and termination

Unless your order form says otherwise, subscriptions auto-renew for successive equal terms. Either party may terminate for material breach, with 30 days' notice and a cure window. Either party may terminate immediately for insolvency events.

On termination, you may export Customer Data for 30 days through the documented export tools. After 90 days, we may delete Customer Data unless legally required to retain it.

8. Intellectual property

We retain all rights to the Services, our software, our documentation and our brand. You retain all rights to your Customer Data. You grant us a limited license to use Customer Data solely to operate the Services for you.

9. Confidentiality

Each party agrees to protect the other's Confidential Information with reasonable care, use it only for the purpose of the agreement, and limit access to staff and contractors under similar obligations. Confidentiality survives termination for three years.

10. Warranties and disclaimers

We warrant that the Services will substantially conform to their documentation and be provided with reasonable care and skill. Except as expressly stated, the Services are provided "as is" without other warranties, to the maximum extent permitted by law.

11. Liability

Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Each party's aggregate liability is capped at the fees paid in the 12 months preceding the claim. Carve-outs apply for breach of confidentiality, willful misconduct and indemnification obligations.

12. Indemnification

We will defend you against third-party claims that the Services infringe IP rights, and pay any damages or settlement, subject to standard notice and control conditions. You will defend us against claims arising from your Customer Data or your breach of these Terms.

13. Governing law and disputes

These Terms are governed by the laws of France. Any dispute will be brought before the competent courts of Paris, France. Either party may seek injunctive relief in any jurisdiction to protect IP or confidentiality.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated at least 30 days in advance. Continued use after the effective date constitutes acceptance.

15. Contact

Questions about these Terms can be sent to legal@vendusys.com, or to our registered office at 75002 Paris, France.

Version 2026.04 · Effective April 18, 2026 · VenduSys SAS · 75002 Paris · France